Check-ins

Know how every client’s week went.

Write your questions once. Raelan sends them on the day you choose, clients answer from their phone, and every answer waits for you in one list.

Six starter templates · Before and after sessions · Free

Read their answers, reply, and it is marked reviewed.

How it works

Set it up once. Read it every week.

1

Write your questions.

Scales, numbers, text, yes or no, pick-any lists, and photos, or start from one of six templates. Drag to reorder, and preview it the way your client will see it.

2

Choose who gets it, and when.

Pick a schedule, or send it around one-on-one sessions. Make it your default, give it to a tag, or change it for one client.

3

Read, reply, done.

Answers wait in your To review list, oldest first. Add a reply if you want one, and the check-in is marked reviewed.

Two kinds of check-in

On a calendar, or around a session.

On a calendar

The weekly one you never have to send.

Daily, weekly on the day you pick, every two weeks, or on the 1st of each month. A check-in still open when the next one goes out is marked missed.

  • Weight Loss, Strength & Hypertrophy, Endurance & General, and Rehab & Mobility templates
  • Number answers with a unit, like kg or hours

Around a session

How they feel before, how it went after.

A readiness check goes out in the 12 hours before a confirmed one-on-one session, and a recap goes out when you mark the session done.

  • Pre-Workout Readiness and Post-Workout Recap templates
  • One of each per client, tag, or default

Your client’s side

One question at a time, from their phone.

“Your check-in is ready” appears in their thread with you, and on their home screen the day it is due.

  • One question per screen, and they can skip what does not apply
  • Photos from their library, kept private or shared with you
  • Progress photos saved to their Vault
  • Every check-in counts toward their streak and earns XP
One question at a time, then Submit.

Who it helps

The hard week, caught early.

For you

Hear about it before the session.

A bad night’s sleep or a sore knee reaches you in their answers, so you can adjust the plan before they walk in.

  • A To review count on your home screen
  • Each client’s past check-ins, marked Due, To review, Reviewed, or Missed
  • Check-ins turned off for one client when you need to

For your client

Heard between sessions.

A few questions on a set day, answered from the couch, and a reply from their coach in the same thread.

Part of the whole system

Answers that land where you already work.

Why we’re different

Check-ins that live with the coaching.

Usually
On Raelan
Check-ins live in a form tool, and the answers in a spreadsheet.
Questions, answers, and your reply sit in the app, next to their program and thread.
You remember to send the form every Monday.
It goes out on the day you pick, to everyone with the tag.
“How are you feeling today?” is a text on the morning of the session.
A readiness check goes out before each one-on-one session, and a recap after.
Unread answers pile up in an inbox.
One To review list, oldest first, cleared as you mark each one reviewed.

Questions

What can a check-in ask?

A scale with your own labels at each end, a number with a unit, text, yes or no, a list they pick one or more from, or a photo. Clients can skip a question that does not apply.

When do check-ins go out?

Daily, weekly on the day you choose, every two weeks, or on the 1st of each month. Session check-ins go out before a confirmed one-on-one session and after it is marked done.

Can different clients get different check-ins?

Yes. Set one as your default, give others to a tag, and change it for a single client. The most specific one wins, and a client you tag later starts on the next send.

How do clients know one is ready?

“Your check-in is ready” appears in their thread with you, and on their home screen the day it is due. Clients who turn on check-in notifications get a push as well.

What happens if a client misses one?

It stays open until the next one goes out, then it is marked missed, so your list only shows what is current.

Are there charts of the answers?

Not yet. Today you read each check-in and see every client’s past check-ins. Insights are coming soon.

Send your first check-in tonight.

Free on iPhone and Android. Unlimited clients, no monthly fee.

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