Family accounts
Each child gets their own program, while their parent sees the schedule, signs the waiver, and pays from their own app. At 18, the athlete can take over with one tap.
Under-13s train without a login · Every child under one parent · Free
Ana can
Leo and Sofia get
How it works
A family is one parent account with a child under it for each kid. You coach each child as a client, and the admin goes to the parent.
They answer “Who is this for?” with My child, enter your code, add each child’s name and birthday, and confirm consent. You can set the athlete up first, with an age band, and share the code from their Family card.
To you, a child is a client with their own program, sessions, and balance, tagged with their age. Their profile says who manages them, and billing and contact go to the parent.
Six switches for what the child can do alone, spending limits, and a Needs you queue for anything waiting on their OK. By default a child can message you, and the rest goes through the parent.
Who it helps
For you
No more chasing a parent’s number for a waiver or a payment. The account knows who pays and who signs.
For the parent
They see what is on, what it costs, and how it is going, without texting you to ask.
For the athlete
Their training history starts the day they join and never has to move accounts.
Part of the whole system
Every part of Raelan knows who the athlete is and who is responsible for them, so the right person gets asked, charged, and told.
Scheduling
A parent picks which child a one-on-one is for and sends it as a request for you to confirm. Group classes book right away.
See scheduling →Payments
The parent adds funds by card and funds each child. Sessions and class seats come from the child’s balance, and the parent covers a membership shortfall.
See payments →Messages
The parent has a thread with each child’s coach, and your conversation with the athlete stays between you and them.
See messages →Programs and notebook
The parent sees the program and the notebook read-only. Only the athlete and their coach can change them.
See the notebook →Why we’re different
In the app they answer “Who is this for?” with My child, enter the code you gave them, and add each child’s name and birthday. If you already built the athlete’s account, the parent is linked to it at the end. More children join the same parent account.
My child. Myself is for someone training themselves. A parent using your code for their kid should always pick My child, so the account is set up with them in charge.
No. A child under 13 never has a login; their parent runs the account. From 13, an athlete can have their own login, shown as managed by their parent.
Both of them are told. The athlete can tap Take control of my account at any time, and the parent can hand over control, share it, or keep managing with the athlete’s agreement.
The parent. They add funds by card, then fund each child’s balance, and each child’s sessions are paid from their own balance. A 13 to 17-year-old with no linked parent cannot add money on their own.
No. The parent has their own conversation with you and with their child. Your messages with the athlete stay between the two of you.
Free on iPhone and Android. Every child under one parent account.
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